Shipping Policy
Effective Date: 10-Feb-2025
At Roziera, we are committed to delivering your orders safely and promptly. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products purchased from our website www.roziera.com.
1. Order Processing Time
- Orders are processed within 1-2 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive an email confirmation with tracking details once your order has been shipped.
2. Shipping Rates & Delivery Time
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
| Standard Shipping | 3-5 business days | 150 |
| Express Shipping | 1-2 business days | 200 |
Delivery times are estimated and may vary due to unforeseen circumstances such as weather conditions, carrier delays, or high order volume.
3. Shipping Destinations
- We currently ship across Pakistan.
- International shipping is not available at this time.
4. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your order using the provided tracking link on our website.
5. Undeliverable Packages
- If a package is returned due to an incorrect address or failure to receive the package, we will contact you for re-shipment arrangements.
- Additional shipping charges may apply for re-shipping.
6. Shipping Delays
- While we strive to meet estimated delivery times, delays may occur due to circumstances beyond our control.
- We are not responsible for delays caused by couriers or customs processes.
7. Damaged or Lost Shipments
- If your package arrives damaged, please contact us immediately with photos for investigation.
- Lost packages must be reported within 7 days of the estimated delivery date for resolution.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
8. Contact Information
For any shipping-related inquiries, please contact us at:
Support:
Email: rozieraofficial@gmail.com
Phone: +92 329-1066331
Address: 20/92 Street no 02 Gul Raheem Town Shadab Pulli, Faisalabad